Building Customer Trust When You Accept Online Payments

An important part of operating an eCommerce business, or allowing your customers to pay for their services online is trust. When entering their personal information and financial data into your website, they must feel confident that this information will be used by only your business, and your business alone for the agreed amount and terms of payment.

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What is a Credit Card Chargeback?

While you already know that accepting credit cards and debit cards is a great move that can benefit your business, you must also consider some of the risks that come with accepting credit cards as a payment option. One such risk is the chargeback, which is a type of transaction you must be aware of as a merchant.

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What is PCI Compliance?

Any company that is involved with the transmission of sensitive credit card and payment data is required to be PCI compliant. But what is PCI compliance, and how does it impact Canadian merchants?

PCI DSS (Payment Card Industry Data Security Standard) is a set of standards that is designed to make sure all credit card data stays safe, and is captured and transmitted securely during transactions. As a business that accepts credit card payments, you must be sure all transactions you perform remain compliant to prevent fraud, security breaches, and to help your customers feel confident in purchasing from you. Read more

Preventing Fraud in Card Not Present Transactions

Whenever a customer pays over the phone with their credit card number, via an online payment gateway, or requires their credit card data to be entered manually into a terminal, this is considered a “card not present” transaction. In these transactions, a physical card is not used to enter a customer’s account data into your point of sale payment terminal via a chip or mag stripe. Such transactions rely solely on the account numbers printed on the credit card. Read more

Credit Card Processing With an Online Payment Gateway

Online payment gateways are a type of software application that allows an eCommerce merchant to handle transactions going from their website to a bank that will authorize the customer’s credit card payment. Beyond credit cards, an online payment gateway can also process debit card payments. Its main function is to transmit the sensitive bank account data from the customer’s computer to the customer’s issuing bank, as well as any other parties that may be involved in the transaction.

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Should You Switch to a Tablet POS System?

While there are many POS software and hardware options available on the market, there is one type of terminal in particular that is gaining steam. Many retailers, restaurant owners and small business owners of all kinds are replacing bulky cash registers and credit card terminals with more modern and convenient tablet POS system solutions. Read more

Review Your Payment Processing Services This New Year

It’s a brand new year, meaning it’s the perfect time for your business to do a review of your current payment processing services. By taking a closer look at your credit card processing company, your agreement with them, and how your business is operating, you’ll be able to determine whether or not the services you currently have are the right fit. Read more

3 Small Business Payment Options You Should Offer

Are you missing out on sales because you aren’t offering the right payment options to your customers? Perhaps your small business is cash only, and you end up turning away a number of potential customers or clients each day simply because you don’t have debit or credit card payment capabilities. Read more

The Rise of Contactless Payment Systems in Canada

Over the past few years, you’ve likely experienced firsthand a huge rise in the use of contactless payment systems across Canada. It’s no surprise that retailers and customers alike are increasingly adopting this new payment technology. The world is moving quickly, and consumers want technologically advanced, fast, and convenient ways to pay for products in a hassle-free manner. Customers are becoming used to contactless payment methods, allowing them to rapidly pay for their purchases with a simple tap of their debit or credit card. Read more

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